I recently invested a quarter-hour during the drive thru in Dawsonville which will make a money re re payment.
No interaction whatsoever from the teller. The call was pushed by me switch to see if there is a issue. No reaction. We pressed the phone call switch once again after ten full minutes and, sooner or later, a teller informs me they truly are beginning to process my payment. Just just What keep these things been doing the last 10 mins. a couple of minutes later on we hit the phone call key once again to see just what the issue is and “they may be processing the re payment.” It is money, the length of time does it just simply simply take. No response so I kept pressing the decision switch after a quarter-hour we pressed the decision switch. The reaction “that’s maybe perhaps not likely to create your re re re payment get through faster.” A few momemts later on they finally deliver my receipt out. We went in the bank to talk to the supervisor. Imagine my shock to get the tellers gossiping about my deal telling one another “it was not their fault” noisy sufficient that I am able to plainly hear them into the lobby. Much more of a shock, once I finally get to speak with, whom I became told, ended up being the branch supervisor among the tellers that do gossiping once I stepped in was the “head teller.” The head teller proceeds to inform me personally that the teller during the screen had been busy using care of the vehicle that arrived in once I had currently delivered during my deal. Clearly, SunTrust ignored my transaction right away by taking the consumer behind me personally based on the head teller. Then she claims the one who sooner or later handled my deals system had been down and I had been here such a long time. Read More
