This article explains how to install the HelpDesk ticket system making use of the Softaculous installer in cPanel.
Setting up HelpDesk
You can have HelpDesk up and running on your web site in mins by using the Softaculous application installer in cPanel.
To mount HelpDesk utilizing Softaculous, adhere to these actions:
- Visit to cPanel.
If you do not know exactly how to log in to your cPanel account, please see this article.
- In the SOFTACULOUS APPLICATION INSTALLER section of the cPanel residence screen, click any one of the alternatives under Classifications. The Softaculous installer web page appears.
It does not matter which choice you click under Groups. Every one of them start the Softaculous installer.
- In the Search message box, type helpdeskz and after that press Go into.
Alternatively, you can use the navigation pane on the left side. To do this, click Consumer Assistance, and then click HelpDesk.
- Click Install. The installment page appears.
- In the Select Method listing box, pick the method.
If you have an SSL certification mounted on your site, pick https:// or https://www. If you do not have an SSL certificate set up on your website, select http:// or http://www.
- In the Pick Domain name list box, pick the domain for installation, or approve the default value.
- In the In Directory site text box, type the directory site where you intend to install the application, or accept the default worth.
If you desire your domain to go directly to the application, ensure the In Directory site message box is blank.
- In the Admin Username text box, type the manager username.
- In the Admin Password text box, kind the manager password.
Ensure that you select a solid password! The Softaculous installer supplies a ranking for your password'’ s strength, as well as turns green when the password is solid. Alternatively, you can click the symbol next to the Admin Password message box, as well as Softaculous produces a solid, arbitrary password for you.
- Click the icon to increase Advanced Options.
- In the Database Name text box, kind the name of the database to create for the application, or accept the default value.
- In the Table Prefix text box, kind the database table prefix, or accept the default value.
- If you do not intend to receive e-mail notices when application updates are readily available, choose the Disable Update Notifications Emails check box.
A2 Holding strongly suggests that you get e-mail alerts when application updates are available. Maintaining your website upgraded helps prevent unauthorized gain access to efforts as well as information loss.
- To immediately upgrade the application when updates are readily available, pick the Automobile Upgrade check box.
- In the Back-up Place list box, you can choose a location to store application back-ups.
- In the Automated back-ups list box, you can pick whether Softaculous makes routine backups of your application.
- In the Back-up Rotation listing box, you can pick just how typically Softaculous overwrites the earliest back-up documents with a new backup file.
- To obtain site setup info after the installation is full, type an e-mail address in the Email installation details to text box.
- Testimonial the setup options and also setups, and afterwards click Install. When installation is complete, Softaculous offers information regarding the application'’ s configuration.
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